Operations Management

Description from DukeHub

Understand and improve business processes, such as capacity planning, scheduling, queueing analysis, inventory analysis, and lean and six-sigma program implementation, through data analysis. Technology has enhanced the way that the data generated in these processes is collected and assessed to make more effective decisions. This course is for MSQM: Business Analytics students.

Skills

• data and statisticsdescription: "data analysis" and 1 more

AI-resilient: 1 of 5 1/5

• No: Physical, lab or field work
• No: Live work with people
• ✓Yes: Judgment someone is accountable for · "decisions"
• No: A craft you practice with your hands or body
• No: Small, in-person format

The checks lean on Microsoft Research, Working with AI (2025), which found generative AI applies least to physical work and hands-on work with people. A signal, not a promise. How the score works

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