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Courses / Fuqua / QM

QM 724QH

Health Care Institutions and Policy 1

Henry Christian Eyring

Description from DukeHub

In most markets, the consumer chooses, pays for, and consumes a product. However, in health care, we often find that a provider chooses, an insurer pays, and a patient consumes. We will describe health care providers, insurers, manufacturers, and regulators, and how they interconnect in health care. While health care is different from other markets, the tools of business and the social sciences nevertheless provide valuable insights about strategy and policy. The course will provide background for subsequent health courses in the curriculum. This course is for MSQM: Health Analytics students.

Skills

AI-resilient: 2 of 5

  • No: Physical, lab or field work
  • Yes: Live work with people · "patient"
  • Yes: Judgment someone is accountable for · "policy"
  • No: A craft you practice with your hands or body
  • No: Small, in-person format

The checks lean on Microsoft Research, Working with AI (2025), which found generative AI applies least to physical work and hands-on work with people. A signal, not a promise. How the score works

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